1. Eligibility for Refund

To be eligible for a refund, please ensure that:

• You have purchased the product or service directly from buddhatva.com.

• You submit your refund request within 7 days of your purchase.

2. Refund Process

To initiate a refund, please follow these steps:

• Send an email to us with your order number and the reason for your refund request.

• Our customer service team will review your request and respond within [number of business days] business days.

3. Refund Criteria

We may issue a refund if:

• The product is defective or damaged upon receipt.

• The wrong product was sent.

• The product does not match the description provided on the website.

4. Non-Refundable Items

Certain items are non-refundable, including:

• Downloadable software products.

• Gift cards.

5. Refund Method

If your refund request is approved, we will initiate a refund to your original method of payment. The time it takes for the refund to reflect in your account may vary depending on your payment method and financial institution.

6. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

7. Late or Missing Refunds

If you haven’t received a refund within the expected timeframe, please check your bank account again. If the refund is not reflected, contact your credit card company or bank, as processing times may vary.